I’m here to pay…

  • UtilityPay helps customers manage their utility account information online. Customers now can choose to enroll in automatic payments and paperless billing, see current and past bills, make a one-time payment, link multiple accounts, and sign up for pay by text. If you have any questions about this portal, please review our FAQs page.

  • Parking tickets can now conveniently be paid online through a QR code or directly on the City's website.

    Current parking rates are $1.00 per hour, and a parking ticket is $10 if paid within 48 hours. You can pay the meter with coins, a credit card, or with the Passport Parking app listed directly on the meter.

  • Rent a monthly parking space.

    The City of Hamilton owns the McDulin Parking Garage over Market Street between N. 2nd & 3rd Streets, as well as other parking lots in and around downtown.

    If you are interested in renting a monthly parking space or are a current monthly renter who has questions, please contact the Traffic & Transportation Division at sue.paul@hamilton-oh.gov.

  • If you received an invoice, email or letter indicating you can pay your fees online, follow the link below.

  • City of Hamilton Income Tax assistance is available on Wednesdays from 9am to 12pm in the Utility Customer Service area of the lobby.

    City of Hamilton municipal income tax is administered and collected by the Regional Income Tax Agency (RITA). All Hamilton tax payments and tax forms, for current and prior tax years, are to be submitted to RITA.

    RITA
    800 860-7482
    ritaohio.com

    RITA provides free and simple municipal income tax services online.
    FastFile – File your municipal return.
    MyAccount – Review account, check and pay balance.
    FastPay – Pay without logging in.
    Answers to most of your municipal income tax questions can be found as well as printable forms and resources.

    Returns and Payments can be mailed to:
    RITA
    P.O. Box 6600
    Cleveland, OH 44101-2004

    The City of Hamilton Finance Department can be contacted with questions at 513-785-7210 or 513-785-7153.

    A drop box is located behind the Government Service Center located on Court Street.
    Returns, W-2s and payments collected from the drop box will be mailed to RITA for processing.

    Click here to download income tax forms and instructions

Pay utilities by phone 24/7.

1-844-813-4734

For questions, please contact the City of Hamilton Utility Customer Service Division at 513.785.7100 - Monday through Friday, 8:30 am to 5:00 pm (EST) - or via email at customerserviceweb@hamilton-oh.gov.